Get SuperRoundRobin Version 10 on the AppExchange!
SuperRoundRobin Website
Get SuperRoundRobin Version 10 on the AppExchange!
SuperRoundRobin Website
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Distribution Algorithms
9
Distribution Algorithms
Last Update 4 months ago
How leads should be distributed to the team. Pure round robin? Or maybe your senior reps should get a higher ratio? Limit new leads to your newer agents?
Ed Ralph
Distribution Ratio and Lead Capping
Last Update a year ago
Match Existing Records
Last Update 6 months ago
Assign Within Business Hours Only
Last Update 2 years ago
Advanced: Reassign Idle Records
Last Update 2 years ago
Advanced: Using Capacity Models to Cap Assignment
Last Update 2 years ago
More About SRR QUEUED Records
Last Update 2 years ago
Award Bonus Records
Last Update a year ago
Using the Service Level Agreement (SLA) Feature
Last Update 6 months ago
Operational Mode: Load Balanced
Last Update 4 months ago